Frequently Asked Questions
What are your Payment Options? At RealVibes.co, we offer a range of convenient payment options to suit your preferences:
- Visa or MasterCard
Are payments secured? Absolutely! RealVibes.co is committed to ensuring the security of your payments. We are PCI compliant, guaranteeing that all transactions are private and protected.
How will my order ship? We prioritize discretion in every aspect of our business. Your purchase will be shipped in plain packaging, carefully selected by our team, and delivered by a courier. Rest assured, there is no branding of any kind on the packaging.
When will my order ship? For orders processed before 3:00 pm CST, we strive to ship them out the same day. If you place an order after 3:00 pm CST, it will be shipped the following day, assuming the product(s) are in stock. Please note that our shipping schedule is Monday to Saturday.
How do I track my order? Once your order is processed and shipped, you will receive a shipment confirmation email containing your tracking information. You can easily track the progress of your order and stay updated on its delivery status.
What information do you collect when placing an order? To ensure a smooth ordering process, we collect the following information:
- Email address: We use this to send your order confirmation and any communication related to your order. We may occasionally provide you with marketing information, such as sales and promotions, but you have the option to opt out at any time.
- Shipping Address: We require this for accurate delivery purposes.
- Billing information: This is securely processed to complete your order.