FAQ

What are your Payment Options?

RealVibes.co offers a range of payments options:

• Afterpay
• Sezzle - you can view Sezzle FAQ’s
• Visa or MasterCard
• PayPal

Are payments secured?

Yes, RealVibes.co is PCI compliant and all transactions are private and protected.

How will my order ship?

Discreetly! Discretion is the bedrock of our business and your purchase will ship in plain packaging via courier selected at checkout. There is no branding of any kind on the packaging.

When will my order ship?

Orders processed before 3:00 pm CST generally will ship same day. Orders processed after 3:00 pm CST will ship next day assuming the product(s) are in stock.  We are currently shipping Monday-Saturday. 

How do I track my order?

Once your order is processed & shipped you will receive a shipment confirmation email with your tracking information.

What information do you collect when placing an order?

We collect the following information:

• Email address: We use this for your order confirmation and for any communication pertaining to your order. We will also occasionally market to you (sales; etc…) and you have the option to opt out at any time.
• Shipping Address: For delivery purposes
• Billing information: Used to process the order